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Cesy AI Assistant

The right answers for the right people. Right when you need them.

  • Which SKUs have been in the freezer the longest?
  • Which recipes consume the most capital in raw materials?
  • Which items have the highest procurement costs?
Cesy AI assistant answering a food plant question

You have the data. You need answers.

Food plants aren't short on data. The information you need is scattered across plant systems, reports, and a sea of spreadsheets. The hard part is getting one trusted answer when a decision is waiting. General-purpose AI falls short because it only knows what it can see. Answers built on fragmented input don't give you confidence to act. 

The plant that gets answers first makes the next move first.

Now you get answers at your fingertips.

Cesy, the AI assistant for food manufacturers built into the CSB ERP

See Cesy in action

Cesy answering which recipes consume the most capital in raw materials, with a chart of the top 10 recipes by raw material cost

Get accurate answers from the system that knows your plant from the shop floor to the top floor

On CSB, production planning, inventory, orders, and costing run in one ERP built for food manufacturing for 50 years. Answers come from a dedicated data warehouse fed directly by that system, plus your company's documents, policies, and knowledge base, so finance, operations, and sales all work from the same source.

Ask your questions

Plain-language questions come back as text, tables, or charts, with every step shown.

No more waiting

Anyone with access can ask. No SQL, no report request, no power user in the middle.

Control who sees what

Choose what data each role can see. Nobody sees more than they should.

Your data, your network

Your data stays on your network, and the model runs in CSB's own data center.

Frequently asked questions

What is Cesy?

Cesy is an AI assistant for the CSB ERP, built for food and beverage manufacturers. Users ask questions in plain language and get answers drawn from their ERP data, company documents, and policies, returned as text, tables, or charts.

How does Cesy work?

A plain-language question is interpreted, then matched against a dedicated data warehouse fed by the CSB ERP and company documents and knowledge bases using retrieval-augmented generation (RAG). Each answer shows the steps taken to reach it, and follow-up questions continue in the same conversation.

How is Cesy different from ChatGPT, Copilot, or other general-purpose AI tools?

General-purpose AI tools answer from whatever they're given, such as uploaded files, exports, or messages. Here, answers come from connected ERP data and company documents directly, so nobody has to gather information before asking, and each answer shows how it was reached.

What data can Cesy answer questions about?

Answers draw from data in the CSB data warehouse, such as sales, customer, and inventory records, plus the company documents, policies, and knowledge bases your team makes available.

Where is my data stored when I use Cesy?

Your data warehouse, documents, user roles, and chat history stay at your company. Only the language model runs in CSB's own data center, reached over an encrypted connection.

Is my data used to train the AI model?

No. Customer data isn't used to train the language model behind Cesy.

Is Cesy secure?

Cesy was developed on a secure-by-design principle. All interfaces are authenticated and database access is protected. Role-based access controls what each user can see, down to individual data fields. 

Do I need the CSB ERP to use Cesy?

Yes. Cesy runs on the CSB ERP and a dedicated data warehouse fed by it. 

Bring your questions. We have answers.

1,200+
Implementations
40
Countries around the world
50 years
Made for food